FROM PUBS TO POWER MOVES – WHY HOSPITALITY NEEDS TO GET SMARTER WITH DATA
Cassie Davison sits down with Vic, founder and CEO of DataHawks to talk all things data and why hospitality needs to use their customer data to drive real, measurable growth.
Cassie and Vic dig into the disconnect between operations and marketing, why brands get stuck in “broadcast mode,” and how a smart, customer-first approach to data transforms loyalty and revenue. Plus, Vic opens up about building communities, letting go of burnout, and finding purpose again in hospitality.
Watch the episode below: