Better conversations, not louder campaigns

Small shifts in approach based on knowing someone really well and responding to various cues, can have a huge impact.

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I started my day with a one to one yoga practice, with my brilliant teacher Jac.

I’d tried group classes but could never seem to work out if I was quite in the right position, and often left feeling unsure as to how much benefit I’d actually got from the hour (aside from the mental break and lovely lie down at the end)

But in my one to one sessions, Jac helps me refine each movement and pose, to make sure I’m getting the very best from every moment. And I come out of those sessions, feeling stronger and more flexible and like I’ve worked muscles I didn’t know existed. I can FEEL the benefit I’m getting.

WHY AM I TELLING YOU THIS?

Because small shifts in approach based on knowing someone really well and responding to various cues, can have a huge impact. And it’s the same with your marketing.

Data helps you understand your customers at a really granular level, and provide the kind of nuance in your communication to them, which drives the most significant resonance and impact.

It’s not about louder campaigns, it’s about better conversations.

We’re shortly going to share details of our new Customer Conversation™ framework, built over 5 years and millions of data points. This framework applies complex data and behavioural science techniques, to nurture your relationship with your customers and build meaningful value and sustainable, genuine loyalty.

Something from which both you AND your customers will feel the benefit, I can guarantee.

Drop me a line if you want to chat about this.

Like what you read?

Get in touch with Vic and the team to see what we can do for you.

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